DineXChange Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Account and contact details: name, email address, phone number, and other details you provide when you register or update your profile.
• Transaction and usage information: offers you view, save, or redeem; restaurant and dining preferences; booking and redemption history.
• Device and technical information: IP address, device type, browser, and how you use our app or website (e.g. to improve the Service and personalise offers).
• Location information: with your permission, we may use your location to show nearby restaurants and relevant offers.

All credit/debit card details and personally identifiable payment information will NOT be stored, sold, shared, rented, or leased to any third parties. Payment processing is handled in line with applicable security standards.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Personalise food and restaurant offers, deals, and dining recommendations for you.
• Process redemptions and support your use of offers.
• Send you updates, offers, and marketing (where you have agreed), and to respond to your enquiries.
• Conduct analytics and research to improve our services and understand how the Service is used.
• Comply with legal obligations and protect our rights and users.

3. Sharing Your Information

We may share your information only in the following circumstances:

• Restaurant and partner merchants: where necessary to fulfil a deal or booking (e.g. name and booking details). We require partners to use your information only for that purpose and in line with this policy.
• Service providers: trusted vendors who help us operate the Service (e.g. hosting, analytics, email delivery) under strict confidentiality.
• Legal and safety: when required by law, to enforce our terms, or to protect the rights, property, or safety of DineXChange, Livera, our users, or others.
• Business transfers: in connection with a merger, sale, or restructuring of our business, in which case your information may be transferred as part of that transaction.

We do not sell your personal information to third parties for their marketing purposes.

4. Security

We use administrative, technical, and physical measures to help protect your personal information. No method of transmission or storage over the Internet is completely secure; we cannot guarantee absolute security but we work to keep your data safe.

5. Your Rights and Choices

You have the right to:

• Access and update the personal information we hold about you.
• Request deletion of your personal information, subject to legal and operational requirements.
• Opt out of marketing emails via the link in our emails or through your account settings.
• Withdraw consent for location or other optional data where applicable.

You can manage cookie preferences through your browser settings. Some features may rely on cookies to function properly.

6. Cookies and Similar Technologies

We use cookies and similar technologies to remember your preferences, understand how you use the Service, and to show you relevant offers. You can control cookies through your browser; disabling them may limit some functionality.

7. Third-Party Links

Our Service may contain links to restaurant websites, partner sites, or other third parties. Those sites have their own privacy policies. We are not responsible for their practices; we encourage you to read their policies before providing any personal data.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. You may request deletion of your data as described in Section 5.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and indicate the date of the last change. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise your rights, please contact us at connect@livera.co.in.